Open cases
What the tenant asked, where it stands, who owns the next step.
For landlords
See the work. Approve the exceptions.
The agent runs day-to-day tenant communication. You see open cases, spend against the $500 cap, and anything that needs your yes.
Open landlord portal
Upload tenant pack
Contact the desk
Email the desk
Text the desk (917) 909-8044
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Open cases
What the tenant asked, where it stands, who owns the next step.
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Spend against the $500 cap
Routine repairs at or under $500 proceed. Above that waits on you.
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Approvals
Legal, board conflicts, and sensitive situations stay human. You get a clear ask — yes, no, or hold.
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Tenant pack
Upload lease + tenant contacts, rent, unit, emergency, pets/access, board rules. Once staff accepts, that pack governs — ops invents nothing.
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How to act
Use the portal for a live view of cases and spend, or write the desk when you need a decision logged by email.
Spend
Routine repairs at or under $500 proceed. Above that waits on you.
Approvals
Legal, board conflicts, and sensitive situations stay human.
Contact the desk
Need an approval logged?
Draft an email below. Nothing is sent from this page — your mail client opens with the draft.
Or write desk@bsquaredprop.com yourself.